Coastal City Animal Hospital is currently looking to welcome a mature, experienced Veterinary Receptionist to our team. This is an exceptional opportunity for a motivated, organized, and empathetic individual to join us in an important support role for our hospital. Our veterinary receptionist is the first impression of our business. Professionalism, courteous manner and a positive, can-do attitude are vital. In this role, you will help our clients and their pets feel welcomed and appreciated!

Primary responsibilities:

  • Create a warm and welcoming environment for our patient and pet parents
  • Excellent customer service skills
  • Strong organizational skills
  • Ability to answer a multi line phone system
  • Place outbound calls to follow-up and book future appointments
  • Schedule, track and book appointments effectively
  • Respond to and manage email correspondence
  • Invoicing/billing, obtaining pet owner confirmation and processing payments
  • Assisting the veterinary staff with various tasks and treatments
  • General housekeeping duties; cleanliness of reception area and common areas
  • Willingness to learn - veterinary services, updated medical office procedures

Join our team and make a huge difference in the lives of pets and their families.

Experience in a veterinary/medical field is preferred. Must be able to work weekends and evenings.

Job Types: Full-time, Part-time, Permanent

Part-time hours: 25-40 per week

Salary: $17.00-$20.00 per hour


  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Reply with your resume and cover letter to